Refunds & Replacements
Because every shirt is made to order, we don't accept returns or exchanges for change of mind, wrong size ordered, or wrong color ordered. We'd encourage you to check our size guide carefully before purchasing — if you're unsure, feel free to reach out before you buy.
What we do cover: genuine product defects
If your order arrives printed incorrectly, physically damaged, or with a clear quality issue, we want to make it right. Here's exactly what to do:
Step 1 — Contact us within 21 days of delivery
Email us at hello@mondaytosaturday.store with:
- Your order number
- A clear photo of the defect (good lighting, showing the full garment and a close-up of the issue)
We'll respond within 2–3 business days.
Step 2 — Choose your resolution
Once we've reviewed your claim, you'll have two options:
- Free replacement — we reprint and reship your order at no charge
- Full refund — returned to your original payment method
If your replacement also arrives with a defect, we'll issue a full refund. No further steps required from your side.
Claims submitted after 21 days from the delivery date cannot be accepted. This window exists because our fulfillment partner requires us to submit any quality issues within 30 days of delivery — your 21-day window gives us the time to review and process your claim properly.
Common questions about returns — see our FAQ →